Booking Policy - palace on wheels

Palace on Wheels Booking Policy

  • Advice Names/ Nationality/Date of birth of all the passengers with preferred date of journey to process booking.
  • Booking will be confirmed on receipt of MINIMUM 20% of Train Tour Printed Tariff
  • Full Balance tour amount must reach us at least 60 days before tour depart with passport details of all the passengers.
  • To issue e-travel documents we require full tour amount with photocopy of passports.
  • Saloon/cabin names are allotted at time of check-in, at the Railway station with boarding cards
  • Passport details required include . Name/Nationality/Date of birth/Passport Number with Place & Date of Issue & Date of Expiry)

Palace on Wheels Cancellation Policy

  • 10% of ticket value 90 days or more prior to departure.
  • If cancellation request is received less than 89 but greater than 30 days before of tour depart - minimum cancellation fee levy of 20% of total train tour ticket value
  • No amount will be refunded for cancellation made less than 30 days before departure
  • 100% of ticket value will be returned if the tour is cancelled 29 days prior to departure in case of group tours
  • No refund will be made if cancellation request is received between 0 to 59 days prior to train departure