SP KL Group, Malaysia, North India Tour, November 2014
I have been to India before but this was something different and eventful. I must confess that this was the greatest trip I have ever enjoyed. I had booked north India trip with SP holidays for my family & friends and appreciate their professionalism. We have traveled many places but in Manali we truly saw paradise. SP holidays done a superb job organizing city tour for more than 30 people along with really small kids in all places, especial mentioning Varanasi. We have traveled for more than two weeks in India but seeing Taj Mahal and Manali are the top of my list and worth every single penny spent to do so.
I would like to thank Mr. Sunil and Mr. Pradeep on behalf of group members for organizing amazing India trip for us..
Selection of hotels for tour was great, guides were interesting at all cities. Driver was skillful and strong personality , we liked him for his knowledge about the places. Above all. We thoroughly enjoyed the tour and will be going to India soon with SP holidays.
Great job SP
Swami & all KL group members.
Mr. Hugo Neto, Portugal, North India Tour, November 2014
Our feedback is great. You did a fantastic job and IŽll recommend your agency to everyone.
We would definitely repeat a trip with you.
Mr & Mrs Guna and Family,Singapore, North India Trip, September 2014
I wanted to send you an email yesterday but we were too tired and not feeling very well. I want to express my deepest appreciation to you for a well organised trip and for providing excellent service.
Once again, we thank you for making our trip a pleasant and memorable one for us and we look forward to use your services again. We will also recommend your travel agency to our friends if they are planning for a trip to North India.
Can you also work out an itinerary for the 12 Jyotirlingas pilgrimage trip for us in Sep 2015? Let us know the cost per pax so that we can start to save the money now.
Do keep in touch with us.
Mr & Mrs Guna and Family
Mr. Sudi Garimella & Family, London, UK,Delhi Agra Tour, August 2014
We have used SP Holidays for our trip Delhi - Agra - Delhi. The trip was the most memorable of our many trips to many parts of the world. Their professional, personal attention paid to us throughout our trip. SP Holidays provided us with excellent accommodations, competent and very human drivers, and good food. Mr. Sunil at SP Holidays took a great care in arranging and communicating throught out the trip and their driver Mr. Devraj is also very kind and down to earth. Without them the trip wouldn't be a great success.
Due to some personal reason we couldn't complete the entire trip and Sunil compenstaed by providing the taxi to drop us at the Delhi airport next day and didnot charge any amount.
The driver was very prompt and dot on time. I would use their services whenever I visit Delhi and also recommend them. The car was always kept clean and tidy. Sunil is very humble and understands what the customer wants.
Andy and Tracey Robinson,UK, Golden Triangle Tour, April 2014
We had a fabulous time in India on our tour with you. All the accommodation, tours and guides were excellent!
We would like to mention our driver Devraj who was wonderful , very professional and a great friend to us.
Thank you for a very professional and high quality service in all departments. We would definitely book with you again.
Andy and Tracey Robinson
Mr/s.Francis HENRY, Belgium, One Month Madhya Pradesh Tour, March-April 2014
My dear friend Pradeep,
We are back home now and I would like to thank you for our memorable journey in Madhya Pradesh.
The hotels you have chosen were very good.
The Innova was comfortable and the driver Devraj was very kind and most helpful for my wife Nicole !
India was again a pleasure for the eyes and due to the many contacts we had with local people.
Many thanks to you and Sunil !!!
About Himachal Pradesh : have you been able to get information about the three festivals I told you in Delhi ?
Have a nice week-end.
With friendly regards,
Keith and Juliet Perry, UK, Kerala and Taj Mahal Tour, April 2014
Hi Sunil and Pradeep,
Just like to say a big thank you from us for a fantastic holiday ! We enjoyed every bit of the trip, your staff were excellent especially Prasaad in Kerela and Ramesh the guide at Taj Mahal. All the hotels were great, especially the ones with a pool although the one you changed at the end in Delhi. The houseboat trip was a highlight
Would like to come next year to watch some IPL and then make another big trip in 2016. More trains and planes next time also as we both found the long car journeys back breaking at times, especially Dogra's suspensionless Tata trip from Delhi to Jaipur.
Trust wedding preparations for your sister are going well and hopefully we can meet up next time. Will look forward to that, once again many thanks for making our holiday very memorable.
Yours in sport
Keith & Juliet
Dr. V.N. Mangayarkarasi and Family, 12 Jyotirlinga Tour February 2014
LETTER OF APPRECIATION
Thanks for all the care you have taken for us.
S - SPECIAL CARE FOR EVERYONE
P - PERSONAL CARE ON EVERYTHING
H - HIGH LEVEL PERFORMANCE
0 - OUTSTANDING CUSTOMER CARE
L - LEAVES NOTHING UNFINISHED
I - INDIVIDUAL CARE
D - DAY AND NIGHT SERVICE
A - ALWAYS FOR YOU
Y - YEARNING TO GIVE SERVICES
S - SIMPLY SUPERB
GOD BLESS YOU
Dr.Mangayarkarasi and Family
Mr.Bally Khunkhun, Canada, Golden Triangle and Himachal Tour, February 2014
Dear Sunil and Pradeep,
I've been meaning to write you a letter to thank you a million. We had the best holiday ever. Your prompt responses and arrangements were so good that many friends and relatives are excited to see beautiful India through your offerings.
I must tell you that the drivers and the guides were just awesome. Both Dave Raj and Veenu were always on time to meet us. Their communication skills in English, Hindi and Punjabi were exceptionally good and they had very good knowledge of visiting sites. We felt very safe traveling with them as they are very good drivers.
First trip with Veenu to Delhi, Jaipur, Fatepur Seekree and Agra was just excellent. Our second trip with Dave Raj to Dharmsala, Manali, Lullu and then to Shimla showed us the paradise of the planet. Your arrangements are greatly appreciated. I'm keeping all the info to keep in touch with you for more seeing of India!!!
Mr.Paolo Colonna and Family,Milano Italy,Odisha and Goa Tour,January 2014
Mr.Sunil and Mr.Pradeep
Many thanks. I think everything went very well. A few comments
1) Kolkata The Oberoi is better than Taj
2) Orissa: everything fine. To go to Nasik it is not worth the time and the trip, but we asked for it.
3) Mumbai Perfect guides Great hotel
4) Ajanta & Ellora: everything fine
5) Goa: perfect. Great place on the return on Jet Airways was late, we lost the plane to Italy and had to stay 1 day more in Mumbai.
In general very positive.
SPH NZ Group, golden triangle, odhisa and kerala trip, January 2014
Sue and Bruce
Thanks for all your Precision organizing skills. Its been a great Holiday and well never forget you.
Jan and Teresa
Thanks Sunil for being the most amazing tour guide and for looking after us. all so well. We will miss your smiling face.
Kay and Kathryn
You have been the best ever tour guide. You have taken such good care of us. Its been an amazing Holiday.
Krysia and Maraea
Very impressed with the services provide by you, Services were efficient and sunil was most helpful, even when there was a family crisis. He is also friendly and very approachable. His ability to get things done very quickly was amazing. We would happily recommended his services to anyone venturing to India.
We wish him and his family health and prosperity and a big thank you for being with us during our time in India.
Mrs.Gisela Behrndt,Germany, Kerala Trip, December 2013
Sorry for not writing earlier. thanks for the wonderful trip. I enjoyed the trip very much, the organization was perfect, he silence great and the people very nice. I'm happy that I could do the trip.
Mrs .Gisela Behrndt
Mr.B.N.Prasad and Family,North India Pilgrimage Tour,October 2013
Dear Sunil & Pradeep
It is with great pleasure I am thanking you guys on behalf of all my friends for arranging such a lovely and beautiful package to Vaishnodevi.
Your simplicity and efficiency in arranging things was appreciated by one and all in the tour. Though the package had little tight schedule, we could able to see the places we had planned. Please convey our special thanks to Sri Dalvir and Guddu. It is very rare to find such people.
I am sure your company will reach great heights. I wish all the best in all your endeavours as one of the patron.
Keep in touch and let our association grow.
Prema Sankaran Nair and Family, Malaysia, North India Tour September 2013
Dear Sunil and Pradeep
Thank you so much to Sunil and Pradeep. We landed safely at 12.50am. My son liked the criket bat but he said the ball is very soft. Looking forward to see both of you after Devali in November. Thank you and best wishes Sunil and Pradeep.
Mr. VICTOR CARRILLO/Mrs. MARIA ISABEL- GOLDEN TRIANGLE TOUR BARCELONA SPAIN
Dear Sunil and Pradeep,
The trip was very well organized and tailored to the available time. The choice of monuments to visit in the time available has been very good. There was not a lot of time to enjoy the facilities of the hotels, but the trip has not been exhausting. The coordination was superb; we never had to wait for the arrival of the vehicle or a guide. Hotels have been very good. Regarding hotels, the Delhi hotel is the most austere of them, it had few amenities, but the room was very good.
The neighborhood was quiet and behind the hotel there is an outdoor mall with nice shops. The Hotel Wyndham of Agra is wonderful.The guides have been very polite. Their Spanish knowledge is good enough to guide someone during the visit to the sites. I would like to underline the approach of Mr DevraŽj, our driver. I think you have a great value with this employee.
When people arrive to India, the circulation seems a chaos; several days later you realize that it is not a chaos, but the rules are different. However, from the first moment there, with Mr DevraŽj you feel safe and secure. This is not only due to his preventive driving, but also because he is quiet and prudent and never takes a risk. Besides, in order to avoid any kind of inconvenience or problem, Mr DevraŽj was always taking care of us and our comfort. To sum, he had an outstanding behavior.
The Chokhi Dhani resort deserves to be enjoyed with some local (from India) person (the guide?) that explain the different meals during the Rajasthani dinner, the activities ..., in this way it will be possible to appreciate better the ethnical Rajsthani style.The restaurant of Delhi, the last night, was charming.We really enjoyed the trip and, without any kind of doubts, we advice to visit India and to contract your services. Thanks a lot, it was a perfect journey.
Thanks and Best Regards.
MR.LEE BREWER & FAMILY - SOUTH INDIA TOUR, NEW JERSEY USA 2013
Hi Sunil / Pradeep,
We are back in New Jersey and reflecting on what a wondeful trip we just completed. I want to thank you for your care and efforts to make our India touring excellent.
Our hotel, and guide in Mumbai were good. The flight to Goa was on time, and the Godwin hotel was terrific to allow us to go into our room so very early. Not only were their staff excellent, the Godwin facilities were excellent. You should know that the dinner at the A'tona following the river boat trip was great. Our Goa driver was talented and attentive. He added some fun activities to the tour on his own that were very nice. Because our guide was attentive and good, I am not sure whether he or you arranged to have dinner at that beautiful riverside restaurant, but being exactly on the river and having excellent food quality made the evening superb. The Goa river boat trip was funny, because my wife and I were at least 2 or maybe 3 times as old as the rest of the passengers, but it was fun seeing them have so much fun. Our trip to Gokarna had that very sad accident event. We hope that the fellow injured is doing well. The lodging in Gokarna made a major effort to make our room nicer, and after my call to you, all was well. They brought in a second mattress to stack on top of the one in the room, and the 2 mattresses combined to make the bed comfortable. You should know that we have never before complained about a hotel, and I think my wife and I were still upset by the accident. I would recommend that hotel again, if they provided the double mattress as they did for us.
Jog Falls was amazing and stunningly beautiful and the Royal Orchid in Shamoga was very nice. Mysore was a beautiful setting excellent and our Guide was terrific and obviously loved being a guide. His knowledge and attitude made him a pleasure to be with. Bangalore was important to visit because of its fame, but was probably the least exciting of the entire trip. The Aloft in Coimbatore was an excellent very modern hotel filled with hospitality and good food. They kindly gave us a 3 pm late check out, so my wife relaxed at the hotel while I visited my friends business. The Cardamon County hotel in Thekkady was also excellent. The Copper Castle in Munnar had a beautiful room view overlooking the valley 300 meters below. I loved that Munnar speed boat ride on the dam created lake. The White Fort hotel in Cochin was older but clean and its first breakfast was so-so. They had new staff and even getting a cleared table was difficult. However its dinner was excellent, and the second breakfast we had there was much better because for that meal, they had trained staff. The pool was nice, and we were the only people that used it. The 2 hr. boat trip around the Cochin harbor was terrific and the scenery was elegant. The Allepany houseboat cruise on the lake was just outstanding. The local tour agent Thomas Mathew made every effort to assure that we would enjoy our night on the houseboat, and we certainly did enjoy it.
I know I called you about the train cabin, but I thought you earlier had called to tell me you had gotten a private cabin. It turned out that the 3 other people in our cabin were there incorrectly, so they left and 2 other people came in to replace them. In all, the experience went very well and our co-cabin mates were all very nice. So my concerns about the cabin were unwarranted. Chennai was very nice - but it is really a big city. Our flight from Chennai to Mumbai went well. You might want to know that you will never be able to have a private cabin without other cabin mates. There is a long waiting queue for those cabins - so you did well just to get us the cabin with 2 other cabin mates.
Our driver from Gokarna to Bangalore was excellent and did a wonderful job of showing us both sides of Jog Falls. Our driver (who had the accident) was really quite excellent although his English was limited to about 200 words. Yet he was safe and cautious, which was reassuring and I would highly recommend him.
Except our guide in Cochin, the rest were excellent. Our Cochin guide apparently booked another guide job for the afternoon, and she rushed us through the church, museum and temple, and was ready to leave us at 11:30. I showed her that she was supposed to be a day, and so she took us to their laundry and that was interesting. But she left us at 12:30 and we were on our own with our driver until the boat ride.
The day after the Munnar boat ride I received your 1500 Rupees back from the driver - the 300 rupees in Gokarna were not there but I have no concern about them. I consider them as part of the cost of the sad accident, and not your problem.
Anyhow - I thought you might find this recap useful from an American point of view. My summary is that the drivers were skilled, safe, and cautious, the events and sites you set up were excellent and lots of fun, and the guides were great, patient and knowledgeable with the one exception. We loved all hotels, but the Aloft and the Chennai Accord were truly exceptional. The Accord was such a nice way to end our India trip. We swam in their pool 2 times. So I thank you again for your work in making this trip memorable. Kind regards, Lee Brewer - Middletown
New Jersey USA
Mr - Manickam, Venkatesan - Singapore Chardham & Golden Triangle Tour June 2013
Hi Sunil and Pradeep,
Thanks again from our heart for organizing our trip well. Though the trip couldn't go as planned, behind it there must be a reason from Almighty, alternate arrangements were done well with dynamic change in the itinerary. We were supported very professionally with a personal touch all along this trip by SP Holidays. A special note of thanks to Pradeep for going extra mile in accepting our request to drop myself and Arasu at Airport. We would like to appreciate Sandeep (Driver) for his driving skills, attitude and his ability coupled with willingness to understand our requirements and act accordingly. We will be definitely looking for you for any of our trip plans in future as and when necessary.
Dear Sunil Ji,
thank you so very very much for your amazing support for the trip, we apologise for the inconvenience caused during the trip with many changes..
trust you pardon us for the same, we must admit, we had an amazing trip..
we thank you for the same..
You guys are fantastic..
Dear Sunil Ji,
we had a Great Trip..
reached mumbai last night safely
thank you so very very much for such an amazing experience provided by you..
thank you once again..
Ms. Monika Tapadia and Family Valley of Flower - September 2012
Dear Mr. Sunil,
We want to thank you from bottom of our hearts for wonderful arrangements done by you for making our Himalayan tour a great success. Your neatly designed web site, testimonials and quick response for laundry list queries had given us lot of confidence to go ahead with you and we are happy to say that you lived up to your promises.
The vehicle, driver Mr. Devraj, guide Mr. Shailesh Pawar, all hotels were just perfect.
We look forward for many more tours with SP.
We are sure that this kind of performance with take SP to great heights of success. All the very best.
You can include this testimonial in your website.
Thanks and Regards,
Dr. Swapneshu Baser
Keith Montgomery Delhi - Agra - Mathura - Delhi, UK August 2012
Cameron has returned from his trip to India and it is clear that he and Annabel thoroughly enjoyed the tour from Delhi - Matura- Aggra - Delhi. I am very grateful for your excellent service in setting up and organising this tour. The arrangements were all excellent as was the service you provided.
Many thanks for organising this for the 2 of them in such an efficient way.
Please pass this e mail on to your supervisor or line manager to let him or her know how pleased I was with the service you provided.
Many thanks again and all best wishes.
MS. ISABEL CARRILLO DELGADO -BARCELONA SPAIN, JUNE 2012
Sorry for the late reply but after two weeks in India we had so much work waiting for us in our offices.
I wanted to send you this email from the moment we left India in order to thank you for your work. Our trip was amazing, we really enjoyed it. India is a fantastic country and we would like to be back one day but above all your service was just perfect. We loved our hotels (we had amazing hotels with very nice rooms) and the schedule was just perfect: drivers, guides, etc everybody was always on time, nice, polite .. IT WAS JUST PERFECT.
We really want to thank you and we will recommend you to every person who goes to India, promise, because I think you are a very good professional and we are really happy with your services.
Our drivers were very nice, our guide in Jaipur was just amazing, we loved him (could you send us his address? We would like to send him a postcard from Barcelona), our driver Dev Raj was really nice and he drives very well. Hotel in Kumarakom, Jaipur and Agra are fantastic, so nice.
We really enjoy our trip and we are thinking about saving and coming back to visit another part of India. And, of course, we will contact you if that happens. We have talked about you to our friends and family so if someone is going to India we will contact you.
Thank you very much for everything. I was worried about the schedule, the plannings, everything but I do not have to worry if you are in charge of our trip.
THANK YOU SUNIL!!!!
Gail, and Athol Parlane Dec 2011 New zeALand
A MESSAGE OF GOODWILL, HAPPINESS, AND GOOD HEALTH, TO PRADEEP AND SUNIL, FROM GAIL AND ATHOL PARLANE IN NEW ZEALAND.
Dear Pradeep and Sunil,
We were so happy with your wonderful services to us and our group of 'intrepid travellers' that I sincerely hope that I (being the organiser) manage to get together another group to visit this year, more probably through the Sept-Oct, or Oct-Nov period rather than as late as this last year's visit.
We both send blessings for you and your families, and especially so for baby Lakshiga, and Sunil's baby boy, for a happy, healthy, and successful year.
Let us know how the pilgrimage went!!!
Kind regards to you both,
Gail, and Athol Parlane
Esther & Wido & Tess & Max Dec 2011
We like to let you know that we arrived safely in Holland.
Thank you for arranging our India-tour; we had great fun.
All was arranged according to our expectations, we are very happy with the personal way your agency handled everything.
Special compliments for our driver; he managed to get us safely through Indian traffic, what’s a challenge according to us Europeans.
We really liked the atmosphere in the lodges; so personal and warm. The personnel there did their utmost to make us at ease.
We also liked the fact that you arranged local guides in the different places; their English was very good en they had so much knowledge of the sight seeings. Very good.
If you are open for ideas for improvement, just a few remarks (which didn’t affect our trip in a negative way but may help you to keep your service as high as it is right now):
The schedule for the safari’s should be less stressfull; it’s not possible to do the last morning safari in location 1 and the afternoon safari in location 2; travelling from location 1 to 2 takes too much time.
The hotel in Agra was very deluxe but so unpersonal and big. It really lacked service.
If guests in future plan safaris in Ranthambore please convince them to pay extra for a jeep instead of a canter. It’s so much more comfortable and the chance of seeing tigers is bigger. We would have never seen the two we spotted when we would have been in the canter as it couldn’t reach the place we saw them.
Hope to help you with this information.
If we can be of help in future with our recommendation, please let us know. We are happy to provide this as we are very satisfied with your services.
Kind regards from Holland,
Esther & Wido & Tess & Max
Berry Aarnoudse aug 2011 Holland
We were very satisfied with the trip you arranged, thank you very much for that!
Rajendra Chikkerur October 2011
This email is to express our sincere appreciation for your extremely professional manner in which you organised the Golden Triangle tour for my wife and i recently. Your car driver Shri Kartar Singh was one of the most polite and gentlemanly person that we have come across, and we thank him for his courteousness throughout. My wife and I also thank you for your kindness in providing us the free service to collect us from our Regent Contintental Hotel to the Airport this morning. Our thanks also to Shri Kartar Singh for obliging to do so.
I will certainlly be contacting you in the near future for further Himalayan Tours that my wife and I are planning. I will certainly convey your contact details to all my friends and to our Indian community groups.
I sincerely thank you once again for all your help and wish you and your organisation the very best of everything.
Phaedra Dean Petersen & Benno Salvatore Amormino
Sunil...we loved it. Our guide was very nice and we LOVED our driver...he was such a wonderful man. Thank you both for your time and effort and thank you for honoring us with your presence at breakfast, we loved that you joined us.
Soo Yean Jan2012
Since my return from Kerala, I have been very bogged down by work. I meant to write you feedback and to thank you for all the kind assistance during our vacation. Sorry for the late response.
On the whole, we had a very wonderful experience. We are very appreciative of your prompt response to see to our needs and follow up with phone calls to ensure that everything was all right. Thank you very much.
We are pleased with the overall accommodation except the resort at Munnar. I would like to emphasize that we are very satisfied with your service. In short, thank you very much for adding the personal touch and making India an unforgettable place.
Yasuo Nakamura Jan 2012
Thank ou very much for your services.
Just returned from Taj Mahal!
Mr. Pradeep Kala and the manager in Agra are both so nice!
I and my colleagues will recommend your company to our friends and others.
Nila and Adri March 2012
Dear Mr Sunil,
How are you??? Hope everything in warm India is oke. Here it is now 7 degrees and windy cold/cold!!!!! and hard live has begun.
We arrived safely at home. In Mumbay our family picked us up at the station and also dropped off at the airport.
Our experience with your company was excellent, driver was oke, hotels oke , cars oke everything was correct fixed,what we heartly appreciate.
Recommendable to other people here what I shall try to do it. Especially Kamal our driver from Gwalior to Aurangabad was very nice man.
We had fun with him and he was also very careful. We have seen very nice things especially the nat.parks [safaris] was great and Panchmarhi, good organized. It was also a fun with the local peopel most of them wanted on foto with Adri. We enjoyed it. Next time we book again by your company as we also want to see other parts of India.
A very special greetings from cold Holland
Nila and Adri
Jaikishan April 2012
Dear Mr. Sunil,
Thank you for the arrangements made by you for my parents trip in Delhi.
Looking forward for more such opportunities. Thanks once again.
Mac Francis May2012
FAO: Pradeep Kala & Sunil Kumar
Hello Pradeep & Sunil
I am Katherine Steele’s father and Louise Steele’s husband.
I write this email on behalf of our family to express our sincere gratitude for arranging both Louise’s and Katherine’s travel throughout India.
I am extremely grateful for your very professional supervision that ensured us of their safety and wellbeing as you transported them to and from their various destinations.
Louise and I are going to take Jaspal and his wife to dinner soon to thank Jaspal for all the connections he made for us including introducing us to yourselves.
When you are next coming to England, particularly to the north east, you must let me know as it would be an absolute honour to meet you and to thank you personally.
I am recommending, www.spholidays.com to everyone I know who travels to India.